The Company

About The Company

Overseek Solution is based Lamu – Kenya with Head Office Located on Lamu Island. The company was formed in reaction to the need for professional and quality Internet Technical Support Services in Kenya. Kenya’s ICT expertise has been very low and the recent availability of fiber access to the region which has greatly reduced operational costs of ISP, which has in turn led to the robust increase in the number of Internet Service Providers in the region that has further strained the IT support resource availability. ISPs normally provide support up to the clients’ termination point, with the customer responsible to manage his own Local Area Network. Owing to the limited knowledge of the frequently emerging new technologies, most customers cannot deal with their internet technological needs.   Overseek Solution serves to assist internet users manage their internet network and technological need at very affordable rates without having an expert engineer on their payroll thus minimizing costs; and on the other hand too, Overseek Solution also serves ISPs to manage their customer network support needs by outsourcing their technical support services so as to focus on other business goals and reduce the rate of customer churn. Unfortunately for ISPs, to the majority of Kenyan customers;

Every time the internet is off, it’s the Service Provider’s fault..!