Network Support
OverSeek Solution offers a remote and on-site solution which allows businesses to have full access to the skills of a network manager, but without the usual expense. OverSeek focuses on providing knowledge intensive support solutions that can be delivered both remotely and onsite on demand. We provide high quality, scalable and cost effective solution for outsourcing expert resources on hand for those niggling computer problems to help keep your business IT systems running smoothly. At OverSeek Solutions, we specialize in keeping business IT systems running rather than reacting to problems after the event. This means you can concentrate on running your business and minimizing unproductive hours for your staff. We work with every client to ensure that our representatives match closely with the needs of our client companies.
ISP Technical Support
- We have an extensive knowledge of the issues that arise from customers of Internet Service Providers.
- Currently, we serve subscribers of Dial-up, DSL, Cable, wireless, E-1 and ISDN, Wimax, Fiber, Satellite, 3G, GPRS, EDGE, CDMA, 4G services in Lamu and Mombasa Regions in Kenya.
- Our engineers are equipped to answer most questions related to your Internet Service. They are trained to patiently walk your customers through setting up their computers and software to work with your service and are available to provide onsite support on time to your subscribers for first time set up/installation and network maintenance service.
- OverSeek Solutions designs a tailor made package to an individual ISP to suit their business needs and goals for the outsourced technical support services
